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Samsung Appliance Repair in Chino & 31 Nearby Cities
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Samsung refrigerator, ice maker, washer, dryer and dishwasher repair in Chino and 31 nearby cities, from Family Hub refrigerators in the kitchen to FlexWash washers in the laundry room.
Do you repair Samsung appliances?
Yes. Era Service, an independent appliance repair company based in Chino, repairs Samsung refrigerators, ice makers, washers, dryers, dishwashers, ranges and wall ovens in homes across Chino, the Inland Empire, the San Gabriel Valley and North Orange County. The $75 diagnostic is applied to the repair, you get a flat-rate quote you approve before work starts, and every repair carries a 90-day parts and labor warranty. We can often come out the same day in Chino and nearby cities.
Era Service job photoSamsung Refrigerator Repair
French door, side-by-side, 4-Door Flex, Bespoke and Family Hub models. Common repairs: a warm fresh-food section, frost on the freezer's back wall from a defrost fault, water under the crisper drawers, and fans that buzz or click, covered in refrigerator making noise.
Refrigerator Repair →Samsung Refrigerator Ice Maker Repair
Depending on the model, a Samsung ice maker sits in the fresh-food compartment, in the freezer or on the back of the freezer door, and it only makes ice once the freezer is at 0°F or colder. We fix ice makers that stop, freeze over or leak, plus failed fill valves and frozen fill tubes.
Refrigerator Ice Maker Repair →Samsung Washer Repair
Front-load and top-load Samsung washers, FlexWash models included. A 5C or nd code points us to the drain hose, the drain pump or, on a front-loader, its filter, dC to the door lock and 4C to a water inlet valve, and a washer that bangs on spin usually needs new shocks or springs. On most Samsung front-loaders the pump filter sits behind a panel at the front, near the bottom, and Samsung says a filter that isn't cleaned regularly causes odors. More on that in why a washer smells.
Washer Repair →Samsung Dryer Repair
Gas and electric Samsung dryers. Common repairs: no heat from a failed element, thermal fuse or gas igniter, a drum that won't turn because of a broken belt or worn rollers, and a dryer that won't start. A load that needs two cycles usually points to the vent: see dryer takes too long to dry.
Dryer Repair →Samsung Dishwasher Repair
Built-in Samsung dishwashers, StormWash and AutoRelease models included. On an AutoRelease model, a door that opens on its own near the end of the cycle is the drying system at work, not a broken latch. We fix standing water, food left on the dishes, door leaks and cycles that stop with a code; the usual parts are the drain pump, a door gasket, the inlet valve and the control board. Gritty or cloudy dishes are covered in dishwasher not cleaning.
Dishwasher Repair →Samsung Oven Repair
Samsung wall ovens and the oven section of Samsung ranges, including Flex Duo models that turn one oven into two with the Smart Divider. On a Flex Duo range, the divider is seated when the range beeps and a dash shows on the display; if the upper and lower compartments won't run separately, check that first. We also replace bake and broil elements, weak gas igniters and temperature sensors that run the oven hot or cold, and fix convection fans. Start with oven not heating.
Oven Repair →Samsung Stove & Range Repair
Gas and electric Samsung ranges and cooktops: burners that click without lighting, a weak or uneven flame, radiant elements that stay cold or stuck on high, and knobs or touch controls that stop responding. For a gas burner, read burner won't light.
Stove & Range Repair →Common Samsung problems we fix
The technician confirms the cause before quoting. Here is what each symptom usually means on a Samsung.
| Symptom | What it usually means | Read more |
|---|---|---|
| Fridge warm, freezer still cold | A stopped evaporator fan, frost from a defrost fault blocking the coil, or a sensor misreading the temperature. | Refrigerator not cooling |
| No ice, or only a few cubes | The freezer is warmer than 0°F, Ice Off is lit, the water filter is past due, or the fill tube has frozen. | Ice maker not making ice |
| Door dispenser slow or dry | A water line frozen inside the door, a clogged filter, or a failed dispenser switch or water valve. | Water dispenser not working |
| Water under the refrigerator | A blocked defrost drain, a cracked drain pan or a loose fitting on the water line. | Refrigerator leaking water |
| Washer full of water, 5C or nd | A kinked or wrongly installed drain hose, a clogged drain filter on a front-loader, or a drain pump that has failed. | Washer not draining |
| Washer won't start or the door stays locked | A door lock or latch fault (dC), a tripped outlet or breaker, or a control board that stopped responding. | Washer won't start |
| Washer bangs or walks on spin | An unbalanced load (UE or Ub), a washer that isn't level, or worn shocks and springs. | Washer shaking on spin |
| Dryer tumbles but stays cold | A thermal fuse blown by a clogged vent, a burned-out element on an electric model, or a bad igniter or gas valve coil on a gas model. | Dryer not heating |
| Dishwasher leaves standing water | A clogged filter, a kinked drain hose or a drain pump that has stopped. | Dishwasher not draining |
Unplug the appliance or switch off its breaker before you remove a panel or a filter cover. If you smell gas near a Samsung range or dryer, leave the house and call SoCalGas or 911 from outside.
Samsung error codes we see
Samsung explains each washer code on its washer information and error code page (opens in a new tab), and meanings vary by model. If a simple fix doesn't clear a code, power the washer off for 2 to 3 minutes and restart the cycle; a code that comes back needs a technician.
- 4C or 4E: the washer isn't filling. Check that both supply valves are fully open, the hoses aren't kinked and the inlet filters are clean.
- 5C or nd: water isn't draining at the right speed. Samsung's checklist starts with the drain hose, then the drain filter on front-loaders (top-loaders have no removable filter), then the drain pump.
- dC or dE: the door isn't detected as closed and locked. Look for laundry caught in the door; a damaged latch or lock needs a repair.
- UE or Ub: the load is off-center. Redistribute the laundry, close the door and restart.
- LE or LC: moisture is detected where it doesn't belong. Check for a leak and run an empty cycle without detergent; if the code stays without suds, the washer needs service.
- OF OF on a refrigerator: not a fault but Cooling Off mode (opens in a new tab), which switches off cooling in the fridge, freezer and ice maker. Samsung lists the buttons that turn it off for each model.
What Era Service Customers Say
Real reviews, copied word for word. Read more Era Service reviews.
Great service! Quick response times and same day diagnostics. The tech was respectful and cleaned up after the job. Definitely will use Era Service again!
Our fridge stopped working on a Sunday, and Egor was able to stop by the same day to assess the issue. He quickly identified the root cause within 20 minutes, and once the parts arrived, the repair was completed by Tuesday. The team always arrived as scheduled, and communication was quick and responsive throughout, though it’s worth following up if you haven’t heard back on an update. Overall a smooth experience, and I’d definitely recommend them.
Very good work so far so good. Would call them again for service . Service person was courteous and did a Good job , called before coming and the price was Great
How a Samsung Repair Visit Works
Book a visit
Call (818) 266-4554 or book online and tell us what the appliance is doing.
2-hour arrival window
We give you a 2-hour arrival window, often the same day.
$75 diagnostic and a flat-rate quote
The technician finds the cause. The $75 diagnostic is applied to the repair, and you approve a flat-rate quote before any work starts.
Repair with a 90-day warranty
We fix it, and the parts and labor are covered for 90 days.
Still under warranty? Most Samsung appliances come with Samsung's one-year parts and labor warranty, and refrigerators add 10 years of parts coverage on the digital inverter compressor, so inside that window start with Samsung's own service. After that, or on an older Samsung, we repair it and back the work with our own 90-day warranty.
Era Service is an independent appliance repair company, not affiliated with or endorsed by Samsung. Samsung is a trademark of its owner.
Meet Your Senior Technician
Most Era Service visits are handled by Egor, our senior technician: 6 years of appliance repair, 1,000+ happy customers, and honest advice on whether a repair is worth it. Meet Egor →
Samsung Appliance Repair FAQ
The diagnostic visit is $75, and it's applied to the repair if you go ahead. After the technician finds the fault, you get a flat-rate quote for parts and labor and approve it before any work starts. We don't publish price ranges, since a door switch is a much smaller job than a compressor, and if a repair would cost close to a new Samsung, we'll say so.
Yes. We repair Samsung French door, side-by-side and 4-Door Flex refrigerators and their ice makers, front-load and top-load washers, gas and electric dryers, dishwashers, ranges and wall ovens. We order the part made for your model number, so have the model number ready when you call; if the part isn't on hand, we order it and schedule the return visit.
Start with the display: if it shows OF OF or O FF, your Samsung fridge is in Cooling Off mode and won't cool until you turn that mode off. Samsung also asks for about 2 inches of clearance around the cabinet and food kept about 2 inches from the vents. If it's still warm, a stopped evaporator fan, a coil frosted over by a defrost fault or a compressor that isn't starting is the usual cause.
Samsung's checklist starts with the freezer, which has to be at 0°F or colder before the ice maker runs. Then make sure the Ice Off light isn't lit, the bucket holds only ice, and the water supply gives at least 20 psi; Samsung rates its filters for about six months. If holding the Test button until it chimes doesn't restart it, the usual cause is a frozen fill tube, a failed fill valve or a failed ice maker.
Yes, if you're in Chino, the Inland Empire, the San Gabriel Valley or North Orange County. Era Service is based in Chino and repairs Samsung appliances in 32 cities, from Chino Hills and Ontario, CA, to Riverside, Corona and West Covina, 7 days a week from 9 AM to 6 PM. We can often come the same day in Chino and nearby cities. See all service areas.
Samsung acting up? Book a repair visit.
Call or book online with the model and what it's doing. We'll offer the earliest 2-hour arrival window, often the same day in Chino and nearby cities.
Era Service · (818) 266-4554 · Mailing address: 12403 Central Ave Unit #1126, Chino, CA 91710 · Open 7 days a week, 9 AM–6 PM