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Thermador Appliance Repair in Chino & 31 Nearby Cities
Serving 32 cities in San Bernardino, Riverside, LA & Orange counties · Is my city covered? →
Star burner clicking with no flame, or a Freedom column running warm? Era Service repairs Thermador ranges, wall ovens, Freedom refrigerators, dishwashers and wine columns from its base in Chino, across the Inland Empire and North Orange County.
Do you repair Thermador appliances?
Yes. Era Service repairs Thermador Pro Grand and Pro Harmony ranges, rangetops and cooktops, wall ovens and steam ovens, Freedom refrigerator and freezer columns, Star Sapphire and Emerald dishwashers, and wine columns in Chino, the Inland Empire, the San Gabriel Valley and North Orange County. The $75 diagnostic is applied to the repair, you approve a flat-rate quote before work starts, and every job carries a 90-day parts and labor warranty. Visits are often the same day in Chino and nearby cities.
Thermador Stove & Range Repair
Gas and dual-fuel ranges from 30 to 60 inches wide, Pro Grand and Pro Harmony included, plus Pro rangetops and gas and radiant electric cooktops. We repair Star burner igniters and spark modules, burner valves, ExtraLow simmer that won't hold, griddles, electric cooktop elements that won't heat, and the oven and steam oven of the range. Electric burner not working?
Stove & Range Repair →Thermador Oven Repair
Masterpiece and Professional collection single, double and triple wall ovens, plus steam ovens that need descaling when the display asks. We repair bake and broil elements, convection fans, temperature sensors, door locks and control boards. Oven not heating?
Oven Repair →Thermador Refrigerator Repair
Freedom refrigerator columns, freezer columns and built-in bottom-freezer models, panel-ready or stainless. We repair warm columns, frost on the evaporator, noisy or failed fans, defrost parts, door seals and hinges, and control boards. Refrigerator making noise?
Refrigerator Repair →Thermador Refrigerator Ice Maker Repair
Ice makers and water dispensers in Thermador refrigerators and freezers. Thermador notes that a cube jammed in the fill-level arm or a scoop left in the bin can stop production, and that a restarted ice maker takes about 72 hours to reach full output. Past that, we test the inlet valve, filter and ice maker. Water dispenser not working?
Refrigerator Ice Maker Repair →Thermador Dishwasher Repair
Star Sapphire, Sapphire and Emerald dishwashers, panel-ready or stainless, including StarDry models that dry with zeolite. We read the E code first, then repair drain pumps, inlet valves, leaks that trip the leak protection, door latches, heat pumps and control boards. Dishwasher leaking?
Dishwasher Repair →Thermador Wine Cooler Repair
Freedom wine columns, with up to three temperature zones behind a UV-resistant glass door. We repair zones that drift warm, fans, door seals, the automatic door opener and control boards. Wine cooler not cooling?
Wine Cooler Repair →Common Thermador problems we fix
Find your symptom below; each guide lists the safe checks to try first.
| Symptom | What it usually means | Read more |
|---|---|---|
| Burner clicks but won't light | A wet or dirty igniter, a burner cap that isn't seated, clogged burner ports or a failed spark module | Gas burner not lighting |
| Gas oven won't light | A weak oven igniter that can't open the gas valve, or a failed valve | Gas oven igniter not lighting |
| Oven not heating | A burned-out bake element, a failed temperature sensor or a control board fault | Oven not heating |
| Baking runs hot or uneven | A drifting temperature sensor or a weak element; in select modes, Thermador ovens let you offset the temperature by up to 35°F | Oven running hot or uneven |
| Freedom column warm | A frosted evaporator from a defrost fault, a failed fan, a door that isn't sealing or a control fault | Refrigerator not cooling |
| Ice maker stopped | A jammed cube, a clogged water filter, a frozen fill tube or a failed inlet valve | Ice maker not making ice |
| Dishwasher not draining, E24 or E25 | A blocked drain pump or loose pump cover, a kinked drain hose or a clogged air gap | Dishwasher not draining |
| Dishwasher won't start | A door that isn't latched, Delay Start counting down, or a power or control fault | Dishwasher won't start |
Smell gas at a Thermador range, rangetop or cooktop? Leave the house and call SoCalGas or 911 from outside. Before any panel comes off, unplug the appliance or switch off its breaker.
Thermador error codes we see
Thermador publishes its dishwasher codes on its US error code page (opens in a new tab). Here is what Thermador says these mean, and what we check next.
- E15: the safety switch has detected water in the base, and the leak protection has activated. Turn off the water supply; we find and fix the leak, then dry the base.
- E22: the filter is blocked. Thermador's fix is to remove it and wash it under running water with mild soap and a soft brush.
- E24 and E25: a drain problem, from a blocked drain pump or loose pump cover, a kinked drain hose, or a clogged air gap or drain hose. Thermador also calls for a high loop in the drain hose, 20 to 50 inches above the floor.
- E27: the supply voltage is too low. Thermador says this isn't a dishwasher fault, so have an electrician check the home's voltage.
What Era Service Customers Say
Real reviews, copied word for word. Read more Era Service reviews.
ERA service was readily available to check on my refrigerator when it was making a buzzing noise. Very friendly, on time, and fixed the problem very quickly. Highly recommend!
Great service! Quick response times and same day diagnostics. The tech was respectful and cleaned up after the job. Definitely will use Era Service again!
The work was completed quickly and the price was reasonable. The technician was very thorough and competent.
How a Thermador Repair Visit Works
Book a visit
Call (818) 266-4554 or book online and tell us what the appliance is doing.
2-hour arrival window
We give you a 2-hour arrival window, often the same day.
$75 diagnostic and a flat-rate quote
The technician finds the cause. The $75 diagnostic is applied to the repair, and you approve a flat-rate quote before any work starts.
Repair with a 90-day warranty
We fix it, and the parts and labor are covered for 90 days.
Still under warranty? In its first 2 years, a Thermador should go to Thermador's own service, since the standard warranty covers parts and labor on the whole appliance for that time. After that, or for an older unit, we repair it with a flat-rate quote and our own 90-day warranty.
Era Service is an independent appliance repair company, not affiliated with or endorsed by Thermador. Thermador is a trademark of its owner.
Meet Your Senior Technician
Most Era Service visits are handled by Egor, our senior technician: 6 years of appliance repair, 1,000+ happy customers, and honest advice on whether a repair is worth it. Meet Egor →
Thermador Appliance Repair FAQ
A Thermador repair visit starts with a $75 diagnostic, applied to the repair if you go ahead. The technician then gives you a flat-rate quote for parts and labor, and nothing starts until you approve it. We don't quote price ranges up front, because a burner igniter and a Freedom column control board are different jobs. The same terms apply across our area, including Ontario, CA, Rancho Cucamonga and Diamond Bar.
Yes. We repair Pro Grand and Pro Harmony gas and dual-fuel ranges, rangetops, gas and radiant electric cooktops, wall and steam ovens, Freedom refrigerator and freezer columns, Star Sapphire, Sapphire and Emerald dishwashers, and Freedom wine columns. Tell us the model number (E-Nr) from the rating plate when you book, and we order the part made for that model.
When a Thermador burner won't light, a burner cap has usually shifted, an igniter is wet or dirty, or the burner ports are clogged, so seat the caps, dry the igniters and clear the ports first. Clicking about every 60 seconds on ExtraLow is normal, because the flame cycles off and on, per Thermador's troubleshooting guide (opens in a new tab). If a burner still won't light, we test the spark module, switch and valve.
A Thermador oven that won't heat usually has a burned-out bake element, a weak igniter on a gas oven, a failed temperature sensor or a control board fault. Check the breaker first. If the second cavity of a double oven won't heat past about 175°F with both ovens on, Thermador points to the circuit's amperage or a blocked vent opening. Past that, we test each part and quote a flat rate for the one that failed.
Usually repair: igniters, elements, sensors, fans and dishwasher pumps cost a fraction of a new Thermador, and built-in units are hard to swap without changing the cabinetry. Thermador's own service page also says a repair is often the more cost-effective choice. We'll tell you straight if a repair would come close to replacement cost, and every repair carries our 90-day parts and labor warranty.
Thermador's standard warranty covers the entire appliance, parts and labor, for 2 years, and built-in refrigerators add sealed-system coverage, parts and labor, in years 3 to 6. If yours is under 2 years old, book through Thermador first. After that, or for an older unit, we repair it.
Thermador acting up? Book a repair visit.
Tell us the model and the symptom, and we'll book the earliest 2-hour arrival window, often the same day in Chino and nearby cities.
Era Service · (818) 266-4554 · Mailing address: 12403 Central Ave Unit #1126, Chino, CA 91710 · Open 7 days a week, 9 AM–6 PM